Kebijakan Pengembalian dan Pengembalian Dana

Terakhir diperbarui: 20 Agustus 2021

Thank you for shopping at GoTok.

If you are not fully satisfied with a subscription or digital service purchased through GoTok, please review our refund policy below.

The following terms apply to all digital services and subscriptions offered by GoTok.

Interpretasi dan Definisi

Interpretasi

Kata-kata yang huruf awalnya menggunakan huruf kapital mempunyai arti yang ditentukan dalam kondisi berikut.

Definisi

Untuk tujuan Kebijakan Pengembalian dan Pengembalian Dana ini:

1. Company referred to as either the Company We, Us or Our in this Agreement) refers to GoTok, Gujarat.

2. Services refer to the digital subscriptions, plans, and features offered on GoTok.

3. Orders mean a request by You to purchase digital services or subscription plans from GoTok.

4. Layanan mengacu pada Website.

5. Website refers to GoTok, accessible from https://gotok.in/

6. Anda berarti individu yang mengakses atau menggunakan Layanan, atau perusahaan, atau badan hukum lain yang atas nama individu tersebut mengakses atau menggunakan Layanan, sebagaimana berlaku.

Hak Pembatalan Pesanan Anda

You may request cancellation of your subscription or digital service within 7 days of purchase.

The deadline for requesting a cancellation or refund is within 7 days from the date of purchase of the digital service or subscription.

Untuk menggunakan hak pembatalan Anda, Anda harus memberitahukan keputusan Anda kepada Kami melalui pernyataan yang jelas.

By email: gotokdigitalcard@gmail.com

Refunds, if approved, will be processed within 7-14 business days through the original payment method.

Conditions for Refunds

Refund requests are only applicable for eligible digital subscriptions or services purchased through GoTok.

1. Refund requests must be submitted within 7 days of purchase.

Refunds may not be provided for:

1. Customized or personalized digital services.

2. Fully used subscription plans or completed services.

3. Violations of our Terms & Conditions.

4. Promotional or discounted subscription plans unless required by applicable law.

We reserve the right to refuse refund requests that do not meet our refund eligibility conditions.

Promotional, discounted, or limited-time subscription plans may not be eligible for refunds unless required by applicable law.

proof of received return delivery.

Anda bertanggung jawab atas biaya dan risiko pengembalian Barang kepada Kami.

Gujarat, Ahmedabad, 380055 India

Kami tidak bertanggung jawab atas Barang yang rusak atau hilang dalam pengiriman kembali.

Hubungi kami

Jika Anda memiliki pertanyaan tentang Kebijakan Pengembalian dan Pengembalian Dana kami, silakan hubungi kami:

By email: gotokdigitalcard@gmail.com