Last updated: August 20, 2021

Thank you for shopping at GoTok.

If you are not fully satisfied with a subscription or digital service purchased through GoTok, please review our refund policy below.

The following terms apply to all digital services and subscriptions offered by GoTok.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

1. Company referred to as either the Company We, Us or Our in this Agreement) refers to GoTok, Gujarat.

2. Services refer to the digital subscriptions, plans, and features offered on GoTok.

3. Orders mean a request by You to purchase digital services or subscription plans from GoTok.

4. Service refers to the Website.

5. Website refers to GoTok, accessible from https://gotok.in/

6. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You may request cancellation of your subscription or digital service within 7 days of purchase.

The deadline for requesting a cancellation or refund is within 7 days from the date of purchase of the digital service or subscription.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: gotokdigitalcard@gmail.com

Refunds, if approved, will be processed within 7-14 business days through the original payment method.

Conditions for Refunds

Refund requests are only applicable for eligible digital subscriptions or services purchased through GoTok.

1. Refund requests must be submitted within 7 days of purchase.

Refunds may not be provided for:

1. Customized or personalized digital services.

2. Fully used subscription plans or completed services.

3. Violations of our Terms & Conditions.

4. Promotional or discounted subscription plans unless required by applicable law.

We reserve the right to refuse refund requests that do not meet our refund eligibility conditions.

Promotional, discounted, or limited-time subscription plans may not be eligible for refunds unless required by applicable law.

proof of received return delivery.

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Gujarat, Ahmedabad, 380055 India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: gotokdigitalcard@gmail.com